maxim isp Billing & Management
Below are some screenshots of some modules of ISP Billing & Managemen
For better understanding visit our demo site:
ADMIN DEMO LINK
Username/Password: democompany/123456
Username/Password: demoreseller/123456
Customer Portal DEMO LINK
: username/password: view customer password from admin link
Payment Sync
Maestro Developed Payment Sync Technology
- Synchronizes Mobile Banking payment like bKash ( personal / merchant ), Rocket etc. with billing server
- Automatically recharge/add payment to customer account.
- Its simple and easy for customer as they do not need to enter Tranx Id after sending payment.
- They also get return SMS after sending payment.
- Monitor and transfer total received money in mobilebanking.
Home Users
View details and Manager Your customer
- Assign/Change Package, Billing Cycle
- Recharge and Add payment, View and manage Due.
- Sprcial treatment for Free and VIP Customer.
- Maintain Subscriber Form and Photo/NID image.
- Track Equipments and Link Info.
- DIS Report and filtered customer export.
- Recharge or add payment for multiple selected customers
- Session Log, Online Status, Data Usage.
Resellers
Control and Manage Resellers
- Prepaid Reseller
- Allow Over Draft (credit Limit).
- Set Rate for Reseller.
- Create and allow required billing Cycles.
- Resellers manage their own customers.
- Reseller can create staff and allow some activities.
- Reseller can add emergency balance with Online Payment.
- View and manage Tickets
- Sell SMS to resellers.
Employee and STAFF
Role based staff user can do allowed tasks.
- Roles like Support, Billing, NOC, Support, Operations etc.
- Allow or disallow some access.
- POP/Area manager resticted to users of allowed POP/Area.
- Allow/Disallow some banks or cash for cash entry.
- Resellers manage their own customers.
- Activity report to monitor staff activity and performance.
CRM & Task
Improve Customer satisfaction with CRM.
- Create and assign ticket by staff.
- Customer can create ticket from customer portal.
- SMS to customer and assigned staff.
- Customer and staff can comment on ticket.
- Resellers manage their own tickets.
- Ticket analysis by types, staff etc.
- Ticket analysis & history for customer.
- Create,assign and trac "Task" to Staffs.
Customer Portal
Customer self service portal.
- Customer profile and status view.
- Create and view ticket from customer portal.
- Invoice and Payment history.
- Online Payment though Credit Card.
- Detail bKash/Rocket payment instruction.
- Session Log.
- Verify Customer's Mobile Number with OTP.
Corporate & Bulk Bandwidth
Manage your bandwidth and VAS sale.
- Assign and change bandwidth and VAS quantiry as they changes.
- Analytic report to track collection, bandwidth volume etc.
- Sell VAS (cache), Data connectivity, IP, Server Rent etc.
- Link MRTG report.
- Customer Portal to view Invoices, Payments and Tickets. and Make Online Payment.
Payment Gateway
Collect Online Payment.
- 3rd party payment gateway integration.
- Customers can pay online with credit card (VISA, MasterCard, AmEx, sDBBL Nexus).
- Instant recharge after payment.
- Resellers and corporate customers also can pay online.
- Get payment within two working days from payment gateway.
SMS Gateway
Send SMS with your company name and increase company brand value.
- Maskin or Non-Masking SMS.
- Automated Billing Alert.
- Welcome SMS and Payment alert from saved template.
- Payment alert ensure amount paid by customer and collected by staff.
- Send Bulk SMS on events like EID/New Year.
- Send Bulk SMS for downtime or service notification.
- SMS from ticket.
- Sell SMS to resellers with margin.
Accounts & Cash
Manage cash and expenses.
- Monitor, Audit and cross check cash collected by staffs.
- Transfer cash from stff cash to office cash/bank.
- Office expense and vendor payment entry.
- Enter Vendor invoice for expense projection.
- Day Book and Cash flow.
- Income Statement.
- Ledger report.
reports
Dash board and reports.
- Dash board gives overall status of cash, due, collection and activity.
- Reseller/Customer payment summary and detail report.
- SMS balance transfer report.
- Connecting Link and equipment info report.
- Graphical analysis of revenue, collection, due, sms, tickets.
- Payment Gateway payments and attempts.
Upcoming features
Following are some of ppcoming features.
- Payroll & Attendance.
- Inventory & Fixed Asset Management.
- Call Center Module.
- Customer Mobile App.
- Staff Mobile App.
